Terms of Service
Reshanti Terms of Service
Effective Date: [Insert Date]
Welcome to Reshanti! These Terms of Service (“Terms”) govern your use of Reshanti, a marketplace connecting yoga teachers and students. By creating an account and using our platform, you agree to these Terms. If you do not agree, please do not use Reshanti.
1. General Terms
1.1. Eligibility
• You must be at least 18 years old or meet the legal age requirement in your country to use Reshanti.
• By using Reshanti, you confirm that all information you provide is accurate and up-to-date.
• Reshanti reserves the right to refuse service, suspend, or terminate accounts that violate these Terms.
1.2. Account Registration
• You must provide valid and complete registration details.
• You are responsible for keeping your account credentials secure.
• If you suspect unauthorized access to your account, notify Reshanti immediately.
1.3. Changes to These Terms
• Reshanti may update these Terms at any time.
• We will notify users of significant changes, and continued use of the platform constitutes acceptance of the updated Terms.
2. Use of the Platform
2.1. Role of Reshanti
• Reshanti provides a platform for yoga teachers and students to connect.
• We do not provide or control the yoga sessions—teachers are independent service providers.
• Reshanti is not responsible for interactions, payments outside the platform, or user disputes.
2.2. User Responsibilities
Students agree to:
• Be respectful and follow instructors’ class policies.
• Show up for booked classes on time or cancel according to the cancellation policy.
• Make all payments through Reshanti and not conduct transactions outside the platform.
Teachers agree to:
• Provide accurate information in their profiles.
• Deliver classes professionally and respect students’ time.
• Follow cancellation and refund policies.
• Not solicit direct payments from students outside of Reshanti.
3. Booking, Cancellation, and Refund Policy
3.1. Booking Classes
• Students can book classes through the platform by selecting an available time slot from a teacher’s schedule.
• Payment must be made at the time of booking unless otherwise stated.
3.2. Cancellation and Rescheduling
For Students:
• You may cancel or reschedule a class up to 24 hours before the scheduled time without penalty.
• Late cancellations (within 24 hours of the class) may result in no refund or loss of that session, depending on the teacher’s policy.
For Teachers:
• If you need to cancel a class, you must notify the student at least 24 hours in advance.
• Frequent last-minute cancellations may result in lower visibility in search results or suspension.
3.3. No-Show Policy
• If a student does not attend a booked session without canceling, they may not be eligible for a refund.
• If a teacher does not show up for a scheduled session, the student is entitled to a refund or a rescheduled session.
3.4. Refunds
• Refund requests must be submitted within [X] days of the scheduled class.
• Refunds are issued at Reshanti’s discretion based on the reason for cancellation.
4. Payments and Fees
4.1. Payment Processing
• Payments are processed securely through third-party providers.
• Payments will be processed after both the teacher and the student confirm that the class has been held.
4.2. Service Fees
• Reshanti charges a percentage-based commission on each transaction to support platform operations.
• Exact service fees are listed on our website and may be updated periodically.
4.3. Taxes
• Teachers are responsible for complying with their local tax laws regarding income earned through Reshanti.
5. User Conduct and Safety
5.1. Respectful Interaction
• All users must communicate respectfully.
• Hate speech, discrimination, threats, or inappropriate behavior will not be tolerated.
5.2. Harassment and Reporting
• If you experience harassment or inappropriate behavior from another user, you should:
• Use the block feature to prevent further communication.
• Report the issue to Reshanti for review.
• While Reshanti takes reports seriously, we cannot guarantee prevention of all incidents. Users should take necessary precautions when interacting online.
5.3. Prohibited Conduct
Users may not:
• Engage in fraudulent, misleading, or illegal activities.
• Request or accept payments outside of the Reshanti platform.
• Share or request personal contact information for off-platform communication.
6. Disclaimers and Limitation of Liability
• Reshanti provides the platform “as is” and does not guarantee uninterrupted service.
• Reshanti is not responsible for the quality of classes provided by teachers.
• We are not liable for any direct, indirect, or consequential damages resulting from the use of the platform.
7. Dispute Resolution
• If a dispute arises between a student and a teacher, we encourage both parties to try resolving the issue directly first.
• If a resolution cannot be reached, Reshanti may intervene at its discretion, but we do not guarantee refunds or settlements.
8. Account Suspension and Termination
• Reshanti reserves the right to suspend or terminate accounts that violate these Terms.
• Users with repeated complaints or policy violations may be banned from the platform.
9. Governing Law
• These Terms are governed by the laws of [Your Country/Region].
• Any legal disputes will be handled in the courts of [Your Jurisdiction].
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at [email protected].
I have read and agree to the [Terms of Service] and [Privacy Policy].